Job Title: Patient Coordinator Arabic Fluency
Location: New York NY 10032
Pay Rate : $32-42/hr on W2
Shift: Onsite Monday Friday 9:00 AM 5:00 PM EST
Job Summary
The Patient Coordinator will serve as the primary contact and coordinator for international patients receiving care. This role involves managing the full referral and treatment coordination process including medical records review appointment scheduling travel coordination financial clearance support patient orientation and post-care follow-up.
The position requires strong cross-cultural communication skills professionalism and the ability to provide a high level of personalized support to patients and their families.
Required Qualifications
Bachelor s degree in Business Administration Marketing Healthcare Administration International Relations or related field (Required)
40 hours of professional medical interpreter training language proficiency assessment or national certification (if interpretation is part of the role)
Medical Interpretation Certification Arabic (Required)
3 5 years of experience in:
Patient services environment
Tertiary care medical center or physician office
Healthcare setting public relations or luxury hospitality industry
Fluency in English and Arabic (Verbal & Written)
Strong communication presentation and cross-cultural interpersonal skills
Key Responsibilities
Coordinate the entire patient referral and treatment process
Review medical service requests and identify appropriate physicians
Serve as liaison between hospital departments physicians and international patients
Coordinate physician appointments and treatment schedules
Assist with travel arrangements hotel bookings and transportation
Support patient registration and financial clearance processes
Accompany patients to appointments and provide ongoing support during visits
Provide real-time Arabic interpretation during medical appointments and hospital services
Maintain accurate patient records in the International Patient Record System (IPRS)
Investigate and resolve patient concerns and complaints
Manage post-discharge follow-up and communication
Provide updates to embassies insurance companies and financial guarantors
Participate in inpatient huddles and patient-related communications
Assist leadership with international marketing and presentation activities
Perform additional duties as assigned
Required Skills
Strong organizational and coordination abilities
Ability to manage sensitive situations with professionalism and discretion
Excellent customer service and hospitality mindset
Strong multitasking and follow-up skills
Cultural sensitivity and adaptability in international patient interactions
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