Job Description
Description Opportunity is calling. Join Hyatt. When you join Hyatt Regency Minneapolis, you join a global brand that celebrates individuality, empowers everyone to be their best and consistently provides unique experiences for our colleagues and guests. Part of our culture of care includes providing our guests with stress-free, affordable experiences that enhance their stay. We also care about our colleagues and provide a well-rounded benefits package to ensure you are supported from day one. You'll find support from your team by working in an environment where success is celebrated and hard work is rewarded.
A Night Auditor is a hotel front desk representative responsible for welcoming and creating the first impression for guests. This position is responsible for the oversight of specific night audit duties as well as oversees the front office during the overnight shift. These individuals have the ability to influence the overall guest experience by providing top level customer service during their stay. Responsibilities include guest registration, processing forms of payment, responding to guest inquires and upselling hotel rooms. Our Night Auditors are the first point of contact, and the face of Hyatt Regency Minneapolis. If you have customer service experience and are interested in hospitality, we'd love to hear from you!
What you can expect - Collaborative and team-driven environment with diverse industry experience and multi-cultural backgrounds
- Health benefit eligibility at 30 days of employment
- 401K with company match - eligible to contribute at 30 days of employment
- Discounted room nights at over 1,000 Hyatt properties upon hire
- Free room nights at over 1,000 Hyatt properties at 90 days of employment
- Education Assistance/Tuition Reimbursement
- Discounted employee parking ($5/day or $100/mo)
- Access to hotel gym (25,000 sq. ft.)
- Free meals in colleague cafeteria
- Discounted food & beverage from Prairie Kitchen and Bar and The Market (proudly serving Starbucks)
- Paid Time Off including Vacation, Sick Time, Holidays (eligibility and amount dependent on employment status)
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.
Qualifications - Customer service experience
- Previous Night Audit or Front Desk experience preferred
- Strong written and verbal communication skills
- Available overnight (11PM-7:30AM)
- Available weekends and holidays
Job Tags
Full time, Live in, Weekend work, Day shift