Job Description

Dental Office Manager
Location: Phoenix, AZ 85035
Practice: Open Wide Dental

Compensation: $30/hour – based on experience
Schedule: Monday - Friday

We’re looking for a results-driven Dental Office Manager who knows how to balance exceptional patient care with obsession over performance metrics . If you thrive on creating an outstanding patient experience while hitting—and exceeding—practice goals, this is your opportunity to shine.

Why You’ll Love This Role

• A supportive team environment that values growth, integrity, and efficiency.
• The chance to truly own the numbers that drive our success.
• We believe success comes from both happy patients and healthy KPIs. You’ll play a key role in ensuring we excel in our achieving our KPIs like ensuring in leading practices around Over-the-counter collections, Reappointment rates, minimizing cancellation rates, treatment plan acceptance and new patients.

What You’ll Do

• Lead the front office team to deliver a seamless, warm, and professional patient experience.
• Monitor and manage key performance indicators daily, taking action to address gaps.
• Coach team members on best practices for scheduling, collections, and patient follow-up.
• Partner with clinical staff to ensure optimal patient flow and care quality.
• Proactively re-engage past-due patients and activate pending treatment plans.
• Other duties as assigned

Requirements

What We’re Looking For

• Previous dental office management experience with a proven track record of meeting performance goals.
• Strong leadership skills with the ability to motivate and hold your team accountable.
• Excellent communication, organization, and problem-solving abilities.
• Tech-savvy with practice management software (knowledge of [software name] a plus).
• A patient-first mindset paired with a business-oriented approach.

Benefits

Full benefits package (for 25+ hours/week):

• Medical, Dental, Vision
• 401(k) with 4% match
• Paid Time Off & 7 paid holidays
• Employee Assistance Program: Free confidential counseling and support
• Voluntary benefits: Pet insurance, identity theft protection, and more
• All PPE provided – safe and compliant workplace
• Continuing education opportunities

Ready to take the driver’s seat in a high-performance, patient-focused practice?
Apply today and help us create both healthy smiles and healthy numbers.

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